Saturday, September 13, 2008
Once again i find another news about mcdonal......(stomp)
Maggots in curry sauce: Specific batch of curry sauce removed from outlets, says McDonald's
STOMPer JT was shocked to find tiny maggots in the packet of curry sauce that came along with a purchase of McDonald's items.
The STOMPer says:
"I went to the outlet at Compasspoint on 3 Sep 08 at about 10pm.
"I ordered 2 Double Cheeseburgers and a 9 Pcs Chicken Nuggets.
"After which I asked for Curry Sauce and Chilli Sauce to take away.
"When I got home, which was a short two-minute ride, to my horror, when I opened the packet of curry sauce, I was greeted with a 'smell' and there were many tiny maggots crawling inside with a portion of the curry sauce which have turned black and harden and possibly rotting.
"It was honestly very disgusting and upon opening the curry sauce, I was not even sure if the maggots had dropped onto my uneaten food."
The STOMPer wrote a feedback to McDonald's the same night and received a call from a business manager apologising for the incident, asking if the STOMPer had kept the curry sauce.
Says the STOMPer:
"The maggots were crawling out, obviously I had it disposed as soon as I took the photos, and in our conversation she also mentioned that this is not isolated to the outlet at Compasspoint.
"It was islandwide as it could be a supplier problem.
"She also told me there were a few complaints already.
"Shouldn't they stop giving out curry sauce pending investigation?
"I asked her if they do check the expiry date of the sauces, she mentioned that the turnover for curry sauce is very high thus unlikely it would hit past the expiry date.
"Then my question is, if it is not even past its expiry date and it is rotting with maggots?"
STOMP contacted McDonald's and it says:
We refer to your query prompted by a STOMPER on maggots in curry sauce. McDonald's regrets the experience of a valuable customer.
"We do not compromise on food quality and safety, and take all feedback very seriously.
"Unfortunately, we have been unable to obtain the product in question from STOMPer JT, for us to conduct a full investigation.
"Based on the pictures provided, we have noted that the seal on the packaging had been compromised.
"This is evident from the hardened sauce that formed on the surface and on the rim of the packaging.
"This will only occur as a result of exposure to air.
"There is no evidence in the pictures of thepresence of maggots in the sauce.
"We view tampering or mishandling of packaging, and hence compromise on food quality and safety, very seriously.
"We have not received further feedback of the same experience from other customers.
"Nonetheless, we are undertaking a full investigationand are removing curry sauce stocks with specific production code dates from all our restaurants.
"We will also continue to remind all our restaurants to be vigilant and to check all existing curry sauce stocks for compromised packaging.
"We wish to assure all our customers that McDonald's is fully committed to the highest standards of food quality and safety.
"We work very closely with our suppliers to ensure only the best quality products are served to our customers.
"We put our customers' welfare and safety first and foremost, and will spare no cost or resource to ensure this.
"In this spirit, we advise against irresponsible speculation, postings and circulation of emails and blog postings on this matter."